Shipping policy
Last updated: November 11, 2026
This Shipping Policy applies to orders placed through alvebmrixa.shop.
Processing Time
Orders are normally prepared for shipment within 2–3 business days after payment authorization.
Business days exclude weekends and public holidays. Orders submitted outside normal business hours begin processing on the next business day.
High order volume, inventory verification or exceptional circumstances may occasionally require more time.
Estimated Delivery
Estimated delivery after shipment is:
20–45 calendar days
This is an estimate rather than a guaranteed arrival date. Transit time may vary because of the destination, customs processing, carrier delays, severe weather or public holidays.
Shipping Fees
- Orders with a merchandise subtotal greater than USD $30 qualify for free standard shipping.
- Any shipping charge for an order that does not qualify will be shown before payment.
- Discounts may affect the merchandise subtotal used to determine eligibility.
Taxes and Customs Charges
Customers are not responsible for undisclosed import duties, customs fees or carrier handling taxes.
If an unexpected charge is requested for an eligible shipment, contact us before paying whenever possible. If payment cannot be avoided, keep the receipt and send it to us for review.
Delivery Address
Customers must enter a complete and accurate shipping address. Contact us immediately if you discover an error.
We will try to update the address, but changes may not be possible after fulfillment or shipment begins.
Tracking Numbers
To request your tracking number, email sanmakkapogreg@outlook.com and include your order number.
Tracking activity may take several days to appear, particularly when a package transfers between carriers.
Split Shipments
Products from one order may arrive in separate packages. Customers are not charged an additional shipping fee solely because an order is divided into multiple shipments.
Delayed Orders
If your order has not arrived within the estimated delivery range, contact us with the order number. We will review the tracking record and, where appropriate, request an investigation from the carrier.
Lost Packages
If the carrier confirms that a shipment is lost, email sanmakkapogreg@outlook.com.
After verification, we will arrange a replacement shipment without additional product or shipping charges. If replacement is unavailable, we may provide a refund instead.
Packages Marked Delivered
If tracking shows delivery but you cannot find the package:
- Inspect the mailbox, entrance and safe delivery areas;
- Ask household members, neighbors or building staff;
- Allow up to two business days in case the carrier scanned it early;
- Contact the carrier;
- Notify us if the shipment remains missing.
We will provide reasonable assistance based on available tracking information.
Damaged Shipments
Take photographs of the damaged product, outer packaging, internal packaging and shipping label. Retain these materials and contact us promptly.
Shipping Contact
alvebmrixa
Operated by LAUREN RAYNELL LLC
403 N SUSAN ST, SANTA ANA, CA
Email: sanmakkapogreg@outlook.com