Refund policy

Last updated: November 11, 2026

This policy applies to purchases made from alvebmrixa through alvebmrixa.shop.

30-Day Free Returns

You may request an eligible return within 30 days after delivery.

To qualify, the product must generally:

  • Be unused, unworn and in substantially original condition;
  • Include its original packaging, accessories and instructions;
  • Have no damage caused after delivery;
  • Be accompanied by an order number or other proof of purchase.

A return must be approved before it is shipped. Products sent without authorization may not be accepted.

Requesting a Return

Email sanmakkapogreg@outlook.com and provide:

  • Your full name;
  • Order number;
  • Product you wish to return;
  • Reason for the request;
  • Photographs if the product is damaged, defective or incorrect.

If approved, we will provide the return address and applicable shipping instructions.

Return Shipping

Eligible returns qualify for free return shipping. Depending on your location, we will provide a prepaid label or another approved return arrangement.

No restocking fee is charged for an eligible return.

Damaged, Defective or Incorrect Products

Inspect your order after delivery. If a product arrives damaged, defective, incomplete or different from the item ordered, contact us promptly.

Keep the product, shipping label and packaging while we investigate. After verification, we may provide:

  • A replacement at no additional charge;
  • A full or partial refund;
  • Another appropriate remedy agreed with the customer.

Return Exceptions

Unless defective, incorrect or otherwise protected by applicable law, the following products may not be returnable:

  • Personalized or custom-made goods;
  • Perishable products;
  • Opened hygiene, cosmetic or personal-care goods;
  • Digital products;
  • Gift cards;
  • Products clearly marked as final sale before checkout.

These exclusions do not affect non-waivable consumer rights.

Refund Processing

Returned products are inspected after reaching the designated return location. We will notify you whether the refund has been approved.

Approved refunds are issued to the original payment method. The amount should normally appear in your account within 3–7 business days after processing. Your bank or payment provider may require additional time.

Exchanges

If a product is damaged, defective or incorrect, contact us before returning it. For a different size, color or product, we may ask you to return the original purchase and submit a new order.

Order Cancellations

Cancellation requests should be submitted as soon as possible. We cannot guarantee cancellation after fulfillment or shipment begins. If an order cannot be canceled, an eligible product may be returned after delivery.

Shipping Costs and Taxes

Orders with a merchandise subtotal greater than USD $30 qualify for free standard shipping.

Customers are not responsible for undisclosed customs duties, import taxes or delivery-related handling charges. If an eligible shipment generates such a charge, alvebmrixa will handle or reimburse it after reviewing reasonable supporting documentation.

Contact

alvebmrixa
Operated by LAUREN RAYNELL LLC
403 N SUSAN ST, SANTA ANA, CA
Email: sanmakkapogreg@outlook.com
Website: alvebmrixa.shop